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Internet can be beaten by customer service - Guernsey Weekly Press
That is the message from deputy Commerce and Employment minister Carla McNulty Bauer following the announcement of the closure of Grut’s due to the rise of the internet.‘I believe that it is not the role of government to interfere unnecessarily in supply and demand and we would encourage retailers to look closely at their product, pricing and customer service and to encourage islanders to buy locally,’ she said.Deputy McNulty Bauer admitted she Was disappointed to hear about the closure.‘It is always a shame when a long-standing local Guernsey business decides to close its doors for the last time,’ she said.‘At Commerce and Employment, we recognise the difficulties that retail outlets are facing as customers’ shopping habits are changing and More and More people appear to be using the internet for their purchases or going off-island for their shopping trips.’Deputy McNulty Bauer said that the benefits of the internet included being open all hours and delivery to the door, but the downside Was there Was no chance to touch the goods and after Sales service Was often poor.‘There is a real opportunity for local stores to look at their product range, their pricing and the end to end process of their - More available
customer service phone number
The internet has given us amazing access to information. So, why is it that customer service phone numbers are so hard to find? It took me a very long time to find things like the Yahoo! customer service phone number. Why do companies make it so difficult to find the right number to call them at? I guess they really don't want to talk to us. I would think that making the correct phone number for people to call you at would help the companies even more than it helps their customers. People will not have to spend time calling the wrong person, and the wrong people will not have to field calls that they cannot help with. I guess I am being too logical about this. We found this Yahoo! customer service forum with phone numbers and some other helpful information. They also have forums for other customer service departments as well. I guess people have to take matters into their own hands.
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